Diane Rositer

Diane Rossiter

About me: I grew up an army child in Germany and we settled in Cheltenham when my father retired. When I left school I became a department typist for a large insurance firm and worked my way up to personal assistant for a Director. My last employed post was in the legal field where audio…

Tracey Charlesworth

Tracey Charlesworth

About Me: I grew up in West Yorkshire, but now live in rural Northumberland. I have been working as a freelance transcriber since 2005, and absolutely love it. I left secretarial college at 18, went straight into a role as an office junior for an insurance company, and have always worked in and around the…

Menna Jones

About Me: I grew up in North Wales but now live in the South East. My background is in marketing but I now work part-time in a primary school and do transcription work in the afternoons. Unique Information: I speak Welsh, English, French and Italian and I can tap dance! Qualification: BA Modern Languages Specialist…

Sheila Dunkinson

Sheila Dunkinson

MA Hons English Language and Literature (St Andrews), MA Theology (Manchester), RSA Dip PA. Worked as a PA, charity fundraiser, hospice appeals director, Salvation Army officer, college tutor, training programme director and college vice principal. Brought up in Zimbabwe. Lived and worked in Africa, South America, S.E. Asia, USA and up and down the British…

Dawn Rousen-Heaton

Dawn Rousen-Heaton

About Me: I grew up in Wales until I was 11 and then moved to Scotland until into my 40s when I then met my husband and moved to the Lake District. I started my career on a Youth Opportunities Programme with Renfrewshire Council and from there have worked in different law firms in Glasgow….

Michelle Doherty

I have over 20 years experience of working as a Secretary/PA at director level. My background is very diverse, I have worked for small and large companies. I have experience in many areas including legal, advertising, forestry, marketing and recruitment. I have been working as a transcriptionist for a number of years working on a…

Patricia Boyle

Former HR Administrator in the public and private sectors. Over 30 years of audio transcribing experience.

Lisa Wilkinson

I have worked as a typist & administrator for 30 years. My last corporate role was an Account Manager for a telecoms company. I have been transcribing on a freelance basis for 8 years.

Samantha Paul

 I worked for a number of years in radio and television production on a wide range of both live and pre-recorded programmes. I’ve also worked as an events co-ordinator, and have had numerous secretarial roles between TV contracts.

Elizabeth Akehurst

Elizabeth Akehurst

About me: I’ve lived in East Sussex my whole life. I work part-time as a betting cashier, in addition to transcribing. Unique Information: I’ve been slowly teaching myself Japanese for several years, and I love to draw, mostly illustrations of cats. I also love video games. I’d never left England until 2025 when I flew…

Our Accreditations

We are Cyber Essentials Plus audited annually and we hold the Cyber Essentials and Cyber Essentials Plus certificates. We are UKAS ISO 27001:2022 audited and accredited and ISO 9001 & ISO 14001 systems accredited company. We are members of the American Translators Association and we are assessed for GDPR compliance annually by IASME (Cyber Assurance Level 1).

10% Profits to Charity

10% of our profits are donated to the Ten Percent Foundation, a charitable trust registered in the UK. Since 2000 over £150,000 has been donated to projects in Africa and the UK. Click here for details.