Chantelle Punch

I worked as a university administrator at different institutions within the University of London for several years then became a medical PA within the NHS.

Helen Smith

I’m 51 years old, live in Leicestershire and have an 18 year old son. I’ve been transcribing research interviews and focus groups for around 20 years now on a range of different topics. I enjoy the variety and the flexibility of the work.

Gill Partridge

I am originally from Lewes, East Sussex. Went to Micklefield school in Seaford (on a scholarship). Member of the Young Farmers Club. Did a lot with BTCV (British Trust for Conservation Volunteers) including building a footpath on an Icelandic volcano (yes, that one!).  Now live in SW Scotland with my husband, son (21) and daughter…

Lindsey Johnson

I have several years of experience in university secretarial roles before staying at home with my children for seven years.


Natural healthcare to media to publishing to executive assistant at partnership board level. Suffers from the syndrome ‘perpetual student’

Joanne Ferrara

I have over 15 years of administrative, secretarial and PA experience. I have worked within the media, legal, charity and medical sectors. I have extensive experience of audio transcription, digital and tape dictations, proof reading, copy typing, preparing legal documents and contracts and dealing with confidential documents. I have also worked in the TV industry…

Sally Andrews

I have 20+ years as a legal secretary working for various city centre and local firms plus I have had a couple of occasions of temping for a variety of roles, in various departments and even some in medical typing! Currently working from home as it fits in with family life much better.

Miranda Day

I am an Oxford graduate with a background in journalism, publishing and English teaching. I have five years’ transcription experience.

Kathryn Bell

Previously worked for the Civil Service and then for various agencies transcribing interviews with claimants for Jobcentre Plus/DWP in fraud investigations.

Debby Harris

Former legal secretary with 15 years audio typing experience.

Our Accreditations

We are Cyber Essentials Plus audited annually and we hold the Cyber Essentials and Cyber Essentials Plus certificates. We are UKAS ISO 27001:2022 audited and accredited and ISO 9001 & ISO 14001 systems accredited company. We are members of the American Translators Association and we are assessed for GDPR compliance annually by IASME (Cyber Assurance Level 1).

10% Profits to Charity

10% of our profits are donated to the Ten Percent Foundation, a charitable trust registered in the UK. Since 2000 over £150,000 has been donated to projects in Africa and the UK. Click here for details.