There are a number of ways to transfer your audio & video digital files to us for transcription. Most of our clients use our UK based HTTPS/SFTP TLS 1.3 with AES-256 encryption secure upload system to send us their digital files as the quickest, easiest, safest and most effective transcription upload solution.
Upload Audio to Our Server
Suitable for all digital file formats, you can use our UK based HTTPS/SFTP TLS 1.3 with AES-256 encryption secure upload system – simply click here (or the Upload files link in the drop down menu above), choose your files, specify the return time you require, add any instructions and upload your audio. Fast and safe option. We will transcribe the recording and return by email. 1GB maximum upload per file.
Suitable only for smaller sized files and .DSS files. .DSS files are usually associated with Olympus audio recording equipment. The company have made their files so compressed that usually a recording of up to 45-60 minutes can be emailed through. Usually any audio file less than 20mb in size will be delivered safely to us.
FTP
If your files are located on your local server we can download the files directly. This technique is used regularly by a large number of academic institutions.
Post
Post USB (memory) sticks, CDs and other similar storage media to our office.
Dropbox, OneDrive and Google Drive
File sharing utilities which allow you to put a folder on your desktop with a folder stored in the cloud online. Free to use; simply install, set up and share the folder containing your files with anna.gresty@tptranscription.co.uk
Hightail.com and WeTransfer.com
Very powerful US based 3rd party file transfer programmes. The basic versions are free, but you are limited in size of file to transfer (Hightail is 100mb and WeTransfer.com is 2GB). Check the current rates for information.
You can Whatsapp your audio files to us using 07494 796808 from your smartphone.
**Sendspace – avoid this service – unsafe**
Sendspace.com is a 3rd party file transfer programme and we do not recommend you use it. Although you can send any file, any size, anywhere in the world, completely free of charge, it involves entering credit card details and navigating pages of pop up adverts, which is never a good thing. We have had experiences involving entering credit card details in order to access the file uploads and random services have been subscribed to that we have never asked for. Provided you do not click the premium service buttons you will not incur any costs, but there are difficulties at both ends of the service – accessing the files as well as uploading them and its very easy to press the wrong button! Avoid at all costs. We recommend Dropbox or WeTransfer if you are unable to use our own SSL secure server upload service.
Media Formats
We work with a full range of audio and video digital file formats – for a list of these please click here. We can also assist with a range of media, including (but not excluding any others): VHS Video, CD, DVD, standard cassette tapes, microcassette tapes, macrocassette tapes, mini disks and records.
