Do you use AI to complete transcriptions?
No. At no time in the process will any AI be used to transcribe your audio or video recordings by TP Transcription Limited or University Transcriptions. We provide 100% human transcription services to our clients and for good reason; AI transcription is simply not accurate enough. It makes very basic mistakes which can change the…
What professional memberships do you hold?
We are corporate members of the Transcription Society, a UK based non-profit organisation for the accreditation of transcribers. Most of our transcribers are individual members as well, accredited to Standard, Advanced or Expert level. We are members of the American Translators Association.
What is your policy on trigger warnings?
We ask all our clients to notify us if the content of their recordings contains anything that they think is potentially triggering or contains potentially upsetting material. Our transcribers make us aware of any topics they want to personally avoid exposure to, and we make sure wherever possible that they are not sent any recordings…
Do you have availability for transcription?
This is perhaps one of the most common calls our company receives. Our answer is always yes, always, because we have a very large extended team of UK-based, qualified and approved transcribers who work with us as associate transcriptionists as and when we have the work. We handle orders of hundreds of hours of academic…
How many transcribers do you have?
For our English to English transcription work we maintain a bank of 110 transcribers at Associate level. Our company has a further back up group of transcribers available as required. Most of our transcribers are accredited to the Transcription Society levels of Standard, Advanced or Expert (Jefferson transcription/discourse analysis) and have many years’ experience. Most…
Why do you donate 10% of your profits to charity?
TP Transcription Limited was originally set up in 2001 as a subsidiary to Ten-Percent.co.uk Limited, a legal recruitment consultancy. We spotted a gap in the market in the East Midlands for a transcription company to assist with police station interviews and dictation. Ten-Percent.co.uk Limited was set up in 2000 with the guiding principle that it…
Do you have an Equal Opportunities policy?
Yes we do. We are also a Living Wage Employer accredited by the Living Wage Foundation , Disability Confident committed and we have signed the Scottish Government Business Pledge. A copy of our Equal Opportunities Policy is available here.
Can you sign a Confidentiality Undertaking or NDA?
Yes – we are always happy to sign confidentiality undertakings and NDAs (non-disclosure agreements). We have an online system in place to complete one instantly via our e-signature software. Click here to see our standard confidentiality undertaking template.
Do you supply the NHS?
Yes we do. We have NHS clients across the UK including Public Health Wales/Iechyd Cyhoeddus Cymru, NHS trusts, hospitals, individual medics and researchers. We have completed the NHS Data Security and Protection Toolkit assessment.
What insurance do you have?
We hold the following insurance: Professional Indemnity Insurance to £5 million Public Liability Insurance to £5 million Employers Liability Insurance to £10 million. If you would like to see our insurance certificates please contact us.
