Dawn Rousen-Heaton

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Transcriber

Transcriber and Legal Secretary with over 45 years' experience

About Me: I grew up in Wales until I was 11 and then moved to Scotland until into my 40s when I then met my husband and moved to the Lake District. I started my career on a Youth Opportunities Programme with Renfrewshire Council and from there have worked in different law firms in Glasgow. When starting working from home I then picked up a lot of medical experience as well as my legal experience.

Qualifications: My main qualifications are English, Secretarial and Maths.
I went on to further education at College where I studied RSA I and II and Scotvec, as it was called then, I, II and III. I passed with distinction which I am very proud of myself for. I would say my specialist skill is true verbatim police interviews. You have to be extremely accurate and precise.

Transcription Experience: I have been a secretary for 45 years plus and a transcriptionist for the latter 12 of those years.

Thank you Sarah and thank you also for the quick turn around of this one. It’s very much appreciated.

Ashleigh Woodward, Solicitor HPJV Solicitors, Newport Wales

Dear Anna, thank you for a great job, Kind Regards, Anne, Moodpath Counselling, Training & Psychotherapy, UK.

Anne Hayward, Psychotherapist

March 2023
Thanks very much, Anna. I was impressed with your service and will definitely use you again if I need transcription services in future. Marcus Bateman, Consultant Physiotherapist

Feedback from University Hospitals of Derby & Burton NHS Foundation Trust

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